General shipping information

Delivery and Shipping Policy / Self Collection Policy

Aerahaus SEA, Singapore, currently ships to any street address in Singapore. We are also able to ship overseas to other countries in the world including the SouthEast Asia region as well. To find more out courier delivery shipping services and rates, please include a note to inform us the area and preferred destination of shipping. For other countries out of Singapore, feel free to write to us at support@smartaerahaus.com and we will do our best to assist your needs.

Currently, orders are shipped with both external courier services, such as NinjaVan which includes tracking services, as well as our in house support and delivery team.
You may also contact us by writing to us at support@smartaerahaus.com to find out more about the status of your parcel, or self collecting your parcel at a designated location.

Delivery and Transport

Currently, your online purchase comes with a one time free delivery and shipping option to most street address locally in Singapore. Products bought online on http://www.smartaerhaus.com will also be subjected to a 1 - 3 days delivery lead time, depending on process and delivery time. Once a purchase is made, a tracking number will be issued to you and you can track your orders at ninjavan.sg, or write to us at support@smartaerahaus.com to track the status of your shipment.

If in any case, you require an urgent delivery with less than 12 hours of waiting time, please do write to us in advance so that we can advise you on our priority delivery service. Additional Charges may apply using priority delivery service*

Enjoy Free Delivery and Shipping till the end of 2015! Only applicable for orders in Singapore. Shipping rates and duration may vary depending on stock availability and different bulk order requests.


Important information about foreign shipping

Tolls, taxes, and other fees not indicated in the total price may apply to international shipments.


Shipping available for the following countries:

  • Singapore

Payment methods

  • PayPal (including credit card, debit card, and bank transfer)
    By choosing this payment method you will be automatically directed to PayPal's site in the next step. When you've entered your information there, you'll be brought back to this store to complete your order.
  • Local Pickup
    Self Collection Policy

    Aerahaus SEA, Singapore, currently ships to any street address in Singapore. We are also able to ship overseas to other countries in the world including the SouthEast Asia region as well.

    If you prefer to self collect, please include a note to inform us the area and preferred destination of shipping. For other countries out of Singapore, feel free to write to us at support@smartaerahaus.com and we will do our best to assist your needs.

    Currently, orders are shipped with both external courier services, such as NinjaVan which includes tracking services, as well as our in house support and delivery team.
    You may also contact us by writing to us at support@smartaerahaus.com to find out more about the status of your parcel, or self collecting your parcel at a designated location.

    Delivery and Transport

    Currently, your online purchase comes with a one time free delivery and shipping option to most street address locally in Singapore. Products bought online on http://www.smartaerhaus.com will also be subjected to a 1 - 3 days delivery lead time, depending on process and delivery time. Once a purchase is made, a tracking number will be issued to you and you can track your orders at ninjavan.sg, or write to us at support@smartaerahaus.com to track the status of your shipment.

    If in any case, you require an urgent delivery with less than 12 hours of waiting time, please do write to us in advance so that we can advise you on our priority delivery service. Additional Charges may apply using priority delivery service*

    Enjoy Free Delivery and Shipping till the end of 2015! Only applicable for orders in Singapore. Shipping rates and duration may vary depending on stock availability and different bulk order requests.